Region 4A MRC
Public Health Emergency Response
Our Mission: To provide public health volunteer medical services that supplement existing resources in case of disaster
Massachusetts fastest growing Medical Reserve Corps



MA Repsonds

MA Responds is the Massachusetts Department of Public Health's online registration system for health volunteers. MA Responds is part of a nationwide effort to quickly identify, verify, and mobilize volunteers for effective response. More information in this brochure PDF icon

Training Video

Quicktime A Quicktime movie for download and playback:
Applying ICS to an EDS Clinic
(63 MB file; suggest right-click and Save Target As or Download Linked File)


The Medical Reserve Corps is sponsored by the Office of the U.S. Surgeon General. The United States is divided into 10 National MRC regions, each of which is divided further into state and local level MRC units. The mission of the Medical Reserve Corps (MRC) more

Massachusetts MRC

In 2003 the Commonwealth of Massachusetts created regions throughout the state under the newly established Center for Emergency Preparedness. Emergency Preparedness Region 4A is part of that system.

Family Readiness

Is your family prepared for an emergency? Click here to obtain instructions on how to make a "72 hour kit". Everything you need to face three days on your own.


Region 4A Resource Material


The Medical Reserve Corps

Hyperlink iconOffice of the Civilian Volunteer Medical Reserve Corps Office of the Civilian Volunteer Medical Reserve Corps Home Page
PDF iconOCVMRC 2009-2010 Strategic Plan Office of the Civilian Volunteer Medical Reserve Corps 2009-2010 Strategic Plan
PDF iconOCVMRC 2009-2010 Strategic Roadmap Office of the Civilian Volunteer Medical Reserve Corps 2009-2010 Strategic Roadmap

MRC 101

Powerpoint iconMRC Core Competencies Core Competencies presentation for Medical Reserve Corps Members and Leaders
PDF iconMRC Liability information Information on relative Federal and State (MA) regulations that effect MRC operations and volunteers
PDF iconDeployment Guidelines for MRC Members Guidelines for MRC Members before, during, and after deployment
PDF iconStaying healthy during flu season Quick tips on the flu, the flu season, and how to stay healthy
PDF iconCommunity Responders Community respondors with which an MRC should coordinate

Emergency Shelters

PDF iconWhat to bring when you deploy checklist Items you should have ready for rapid response: Go-kits for Medical volunteers, and personal items for all volunteers.
Powerpoint iconSheltering 101 Sheltering Basics
Powerpoint iconMRC Concord powerpoint Public Health and Mass Shelters - The Concord Presentation
PDF iconShelter Survey Template Template for designing a Shelter Survey
PDF iconShelter Agreement 2008 Template Example 2008 Shelter Agreement
PDF iconHealth Services Protocols Health Services Protocols
PDF iconShelter intake form For people what are checking into the shelter
PDF iconMRC sign in sheet Exampke shelter sign in sheet
Hyperlink iconSaving the whole family The American Veterinary Medical Association (AVMA) has developed these resources to help you avoid having to leave your animals stranded in the event of a disaster or an evacuation.
PDF iconShelter registration for animals Forms to use if your shelter allows animals
Word iconSheltering plan template Template shelter plan
Word iconSheltering Job Action sheets Action sheet you can give to your volunteers to assign them positions and tasks at your shelter
PDF iconShelter assessment tool Tool to evaluate the safety of your shelter
PDF iconSwift Medical evaluation tool A form for the medical staff to use when people are admitted into the shelter
PDF iconSheltering ICS Incedent Command Sytem for shelters
PDF iconSample Sheltering ICS Example ICS

Additional Training Resources

Hyperlink iconToolkit_image A toolkit developed to help hospitals and public health agencies integrate volunteer support into hospital inpatient, emergency department, and incident response operations through deployment of "Just-in-time" training (JITT) and exercise curricula. A video summary can be found here
Hyperlink iconPsychological First Aid A self study program on psychological first aid and workforce resilience
Hyperlink iconMassachusetts Responds: A Vaccinator Training An on-line course based upon DPH’s training sessions presented across the state. The format is a 3-module program including all the slides and resource materials in the areas of:
  • definition of influenza types
  • the principles of vaccine management
  • a description of vaccine preparation and administration techniques
Resource materials include all of the handouts, templates and forms utilized in the live sessions.
Word iconRegion 4A MRC Volunteer Handbook A Handbook for MRC volunteers (1.3 MB Word document)
Hyperlink iconFEMA Independent Study Programs A list of on-line courses you can take.
PDF iconOrganizations that provide training Listing of training courses and the organizations that provide the training

Family Readiness

Hyperlink iconChild and Adolescent Trauma PFA online includes a 6-hour interactive course that puts the participant in the role of a provider in a post-disaster scene. This professionally-narrated course is for individuals new to disaster response who want to learn the core goals of PFA, as well as for seasoned practitioners who want a review. It features innovative activities, video demonstrations, and mentor tips from the nation’s trauma experts and survivors. PFA online also offers a Learning Community where participants can share experiences using PFA in the field, receive guidance during times of disaster, and obtain additional resources and training. This project was funded by SAMHSA, NCPTSD, and NACCHO.
PDF iconBaby Steps in Preparedness Help for families in preparing for emergencies
PDF iconCar Preparedness and Safety List of items that are recommended for a car emergency kit
PDF iconEmergency Financial Planning Sound advice on managing household debt
PDF iconFamily Disaster Plan MRC Region 4A Guide to disaster planning
PDF iconFamily Emergency Info Form Blank form and pocket cards for recording essential emergency info
Hyperlink iconFEMA Online: IS-10 Animals in Disaster, Module A: Awareness and Preparedness On line training course from FEMA:
The purpose of this course is two-fold. Module A is intended to increase awareness and preparedness among animal owners and care providers. It includes sections on typical hazards, how these affect animals and what can be done by responsible owners to reduce the impact of disasters. It is also intended to help animal owners, care providers and industries to better understand emergency management. Module A will heighten awareness of the special issues that emergency managers need to consider when incorporating animal-care annexes into their emergency operations plans.
PDF iconHousehold Chemical Emergency Prevent, Recognize and Respond to household chemical exposure
PDF iconThree Day Kit An itemized list of what you should have available to be self sufficient for 72 hours in case of an emergency
PDF icon72 Hour Shopping List Guidelines for your family 72 Hour Emergency Kit

Pets and Animal Care

Hyperlink iconSaving the whole family The American Veterinary Medical Association (AVMA) has developed these resources to help you avoid having to leave your animals stranded in the event of a disaster or an evacuation.
PDF iconFamily and Pet Preparedness Preparing your family pet for emergency
PDF iconAnimal Disaster Plan Support plan for farm, pet and exotic animals

Infection Control

PDF iconHand Hygiene Proper hand washing: the best way to reduce the spread of the common cold, flu and other infections
Hyperlink iconCDC Infection Control Guidelines A site rich with information and materials
Hyperlink iconOSHA guide to handwashing and infection Protection from the hazards of Nosocomial infections
PDF iconPandemic Planning for Schools Steps schools can take to reduce risk during Flu outbreaks
Hyperlink icon"Why Don't We
Do It In Our Sleeves?"
 A short video on coughing and sneezing based on CDC infection control guidelines

Forming a Sucessful MRC

Powerpoint iconBasics of Forming a Sucessful MRC Power Point Presentation-Guidelines to assist in forming an MRC
Core Competencies Flyer Explanation of the recommended basic knowledge and skills needed to be MRC volunteers
Word iconCori Request Forms Request to local authorities for mandatory background check of any Volunteer
PDF iconEstablishing and Maintaining
your MRC unit
 A 'How To' manual on establishing and maintaining an MRC unit, from the Office of the Surgeon General
PDF iconLiability Protection A brief outline of liability and Workers Compensation protections in Massachusetts
PDF iconMRC Pandemic Influenza Guidance identifying important, specific activities MRC Units can do now to prepare for possible outbreaks
/documents/MRC_Volunteer_Application.doc Administration Form
PDF iconLevels of Volunteerism Region 4A volunteer levels of participation
Word iconOrientation Agenda A helpful Agenda for your MRC's Orientation Meeting
PDF iconPreparing Public Health For
Emergency Response
 PDF of Powerpoint slides
Word iconRecruitment Press Release Make the Community Aware of your MRC
PDF iconRegion 4A District Map Map of North, Central, and South Districts in Region 4A
Word iconEvent Planning Worksheet An example worksheet for planing events (source: Marlborough MRC)
Word iconSign In Sheet Document attendees of your MRC Meetings and Events
Word iconTraining Committee Recommendations All statewide MRC Training recommendations should be reviewed annually by the Training Committee and revised where appropriate
PDF iconTerrorism and Chemical Attacks Procedures to follow in the event of a terrorist or chemical attack
PDF iconVolunteer Protection The text of public law 105-19

Steps to Sustaining a Sucessful MRC

Word 2007+Sustainability Handout Handout from ITS 2012
Powerpoint 2007+Sustainability Presentation Presentation from ITS 2012
Word iconCommunications Guidelines MRC Comms
Word iconFirst Executive Committee Meeting Agenda Helpful Outline for Executive Commitee meetings
Word iconGuidelines for Executive Committees Summary of intended goals and structure of Executive Committees
PDF iconTraining Resources Organizations that provide training programs in Massachusetts
Word iconLetter to Executive Committee Members Send this letter to members you recruit
PDF iconNewsletter Marlborough MRC Fall 2006 Newsletter
Word iconRegion 4A Standard Operating Procedure SOP's, guidelines and history of MRC's
Powerpoint iconSteps to Sustaining a Successful MRC Power Point Presentation
Word iconSteps to Sustaining a Successful MRC Word Document
Word iconWeb Page Town of Stow Download this sample page in Word
Word iconWeb Page Town of Sudbury Download this sample page in Word

Steps to sustaining an MRC by building it into an NPO (Non-Profit Organization)

Powerpoint iconSteps to Sustaining a MRC Non-Profit 2008 Power Point Presentation-Steps to Sustaining a MRC Non-Profit
Word iconSustaining a Successful Medical Reserve Corps Download this Word document
Word iconRegion4A Narrative Download this sample in Word
Word iconRegion-4A Business Plan Download this sample in Word
PDF iconFederal 1023 form 501c3 example Download this editable PDF
Word iconBylaws template Download this sample in Word
Word iconConflict of Interest Policy template Download this sample in Word
Word iconSample Guidelines for an Exec Committee Download this sample page in Word
Word iconSample Incorporation Document Download this sample page in Word
Word iconSample letter to community groups Download this sample page in Word
Word iconSample Press Release Download this sample page in Word
Word iconSample Exec. Committee Recruitment Letter Download this sample page in Word

Additional MRC Resources

Powerpoint 2007+Sample Region 4A MRC H1N1 "Hot Wash" (Powerpoint 2007) Please feel free to use any of the content for your local hot washes.
  • Time line of the H1N1 response (slides 1-5)
  • What was done to plan the clinics (slides 6-7)
  • November to March H1N1 clinic statistics (slides 8-11)
  • Lexington statistics (slides 12-18, this section can be tailored to your community)
  • Lessons learned Region wide (slides 19-21)
  • Local MRC hero that we honored from Maynard (slide 22,you can do the same for one of your MRC volunteers)
  • Question section (slide 23)
  • MRC hot wash outline(slides 24-28)
  • Thank you (slide 29)
  • National lessons learned section (slides 30-37)
Powerpoint 2007+Award Template
(Powerpoint 2007+)
 Example award for an exceptional H1N1 volunteer (can be adapted to your town and event)

Informative Videos

Quicktime icon CDC instructional video on the N95 mask fit testing
Hyperlink icon Video on the Allentown MRC website: targets the readiness needs of all individuals, including special populations
Hyperlink icon Follow-up video on the Allentown MRC website: targets the readiness needs of all individuals, including special populations
Quicktime iconApplying ICS to an EDS Clinic 38 minute 49 seconds
A full-length training video for download and presentation
Produced by Liisa Jackson and Jim Cozzens at the HCAM studio
Quicktime format (get Quicktime 7 from
Large (60MB) file will be slow to load.
Suggest right-click link and select Save Target As... or Download Linked File
WMV iconMRC Introduction 1 minute 52 seconds
WMV iconWhy should you become a MRC member? 2 minutes 7 seconds
WMV iconWho Can Join an MRC 2 minutes 52 seconds
WMV iconMRC Time Commitment 3 minutes 14 seconds
WMV iconMRC Training Video 2 minutes 48 seconds
WMV iconFinal Thoughts on Joining an MRC 2 minutes 43 seconds